Drones, Bots and Virtual Stores: How Your Pandemic Shopping Boosted New Trends in Retail

The coronavirus decimated the retail industry in 2020 — but also fueled dramatic advances in new technology. From Walmart’s self-driving delivery trucks to American Eagle’s virtual stores, the retail industry has advanced several years in just nine months, experts say. “The acceleration of the customer toward digital capabilities has been unlike anything I’ve ever seen,” Shelley Bransten, Microsoft’s vice president...

via Tech – NBC Chicago https://ift.tt/3hCAO03